Shipping policy

Total Delivery Time = Processing Time + Shipping Time (+ Holidays)

1. Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment verification.

2. Shipping Options

European Union Countries
Service Delivery Time Cost
Standard Shipping 3-14 business days $6.99
Expedited Shipping 1-7 business days $14.00

Includes: AT, BE, CY, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IE, IT, LT, LU, LV, NL, PL, PT, RO, SE, SI, SK

United States

Service Delivery Time Cost
Standard Shipping 10-20 business days $6.99
Expedited Shipping 7-15 business days $14.00

Other Regions

Country/Region Standard Shipping Expedited Shipping
United Kingdom 10-20 business days 7-15 business days
Canada 10-20 business days 7-15 business days
Mexico 10-20 business days 7-15 business days
Norway 10-20 business days 7-15 business days
Switzerland 10-20 business days 7-15 business days
Australia 10-20 business days 7-15 business days
New Zealand 10-20 business days 7-15 business days
Saudi Arabia 10-20 business days 7-15 business days
United Arab Emirates 10-20 business days 7-15 business days
Thailand 10-20 business days 7-15 business days
Malaysia 10-20 business days 7-15 business days
Singapore 10-20 business days 7-15 business days
Japan 10-20 business days 7-15 business days
Philippines 10-20 business days 7-15 business days
Nigeria 10-20 business days 7-15 business days
Ghana 10-20 business days 7-15 business days
Uganda 10-20 business days 7-15 business days
Kenya 10-20 business days 7-15 business days
Tanzania 10-20 business days 7-15 business days
Rwanda 10-20 business days 7-15 business days
Angola 10-20 business days 7-15 business days
Senegal 10-20 business days 7-15 business days
Mauritius 10-20 business days 7-15 business days
Reunion 10-20 business days 7-15 business days
Madagascar 10-20 business days 7-15 business days
Seychelles 10-20 business days 7-15 business days
Zambia 10-20 business days 7-15 business days

All shipping services to regions outside the United States are priced at $6.99 for Standard Shipping and $14.00 for Expedited Shipping. Please note that orders to countries outside the United States may experience an additional 1-3 business days processing delay.

3. Key Policies;

Tracking Numbers: Sent via email within 24 hours of dispatch

Damaged Items: Email photos/video to service@homediyer.com immediately

VAT: Included in all EU prices

Carrier Delays: Not responsible for customs or carrier delays

4. Frequently Asked Questions

Q: Why no dispatch email?

A: Check your spam folder or contact service@homediyer.com

Q: Tracking not updating?

A: Carrier systems may take 1-3 days to activate

Q: How to expedite an order?

A: Select expedited shipping and email us immediately

Contact Shipping Support

Email: service@homediyer.com

Phone: +1 (657) 239-5350 (9AM-5 PM PST)

Note: Report damaged items within 7 days of delivery